Quick Answer

✅ Registration is a one-time setup.

✅ It links your work account to Better Compliance.

✅ It enables secure login using Single Sign-On (SSO) and Two-Factor Authentication (2FA).

✅ After registration, future sign-ins are faster and more secure.

How Registration Works

⏱ Estimated time: 2-3 minutes

Why am I seeing this message?

You are being asked to register because Better Compliance needs to verify your identity and connect your account securely.

Registration ensures:

• Your account is protected
• Only authorized users can access training records
• Single Sign-On works correctly
• Two-Factor Authentication is enabled

Have I Already Registered?

Signs you have already registered

✅ You've previously logged into Better Compliance

✅ You've successfully used a verification method before

✅ You can access your dashboard after signing in

Not sure?

Select:

I've Already Registered

The system will check your account status automatically.

Common Questions

Do I need to register every time?

No.

Registration only happens once.

After that, you'll simply sign in using your normal account.

What is Single Sign-On (SSO)?

SSO allows you to use your existing work account instead of creating and remembering another password.

Why is Two-Factor Authentication required?

2FA adds an extra layer of security by confirming it's really you who is signing in.

Troubleshooting

I didn't receive my verification code

Try the following:

1. Check your spam or junk folder.
2. Wait a few minutes and try again.
3. Confirm you entered the correct email address.
4. Request a new code.

Still not working?

Contact Support - Submit a ticket

My verification code doesn't work

• Make sure you're using the latest code received.
• Check whether the code has expired.
• Request a new code and try again.

I keep being returned to the registration page

This usually means:

• Registration wasn't completed successfully.
• A different email address was used previously.
• An authentication step was missed.

Contact Support - Submit a ticket

Need More Help?

If you're still unable to access Better Compliance, please  Submit a ticket and include:

• Your full name
• Organization
• Email address used for login
• Screenshot of any error message