How do I log in for the first time?

Quick Start

Complete these simple steps to access Better Compliance for the first time:

1. Enter your work email address.
2. Complete registration if prompted.
3. Verify your identity using your preferred 2fa method - sms or app authentication.
4. Sign in securely.
5. Access your Better Compliance dashboard.

Estimated time: 2-3 minutes

Common Issues

I didn't receive a sms verification code

Try the following:

• Check your spam or junk folder.
• Confirm that you entered the correct cell number and that your country code is accepted.
• Wait a few minutes and request a new code.
• Ensure you have access to cell number being used.

If you still do not receive a code, please Submit a ticket here.

My verification code has expired

Verification codes are time-sensitive.

• Request a new code.
• Use the most recently received code.
• Enter the code promptly after receiving it.

I've already registered but I'm being asked to register again

This may occur if:

• A different email address is being used.
• Registration was not completed previously.
• The account cannot be matched to an existing registration.
• You are logging into the correct portal you have access to.

Verify that you are using your work email address and try again.

My code is not working

• Check that you entered the code exactly as received.
• Ensure you are using the latest code sent.
• Request a new code and try again.

Need More Help?

If you have completed all troubleshooting steps and are still unable to log in, please contact Submit a ticket and include:

• Your full name
• Organisation name
• Email address used for login
• A screenshot of any error message received

Tip: If this is your first visit to Better Compliance, registration only needs to be completed once. Future logins will be quicker and more straightforward.