Health & Safety: How Do I Find Previous Accident or Incident Reports?

This guide explains how to locate previously submitted accident and incident reports.

Quick-Start Checklist

• Open Accident Reports or Incident Reports.

• Confirm the correct venue.

• Check the relevant date.

• Find the required report.

• Contact support if the report is missing.

1. How Do I View a Previous Report?

1. Log in to Better Compliance Health & Safety.

2. Open Accident Reports or Incident Reports.

3. Locate the relevant reporting records.

4. Use available date or search filters.

5. Open the required report to review its details.

2. Why Can't I Find a Report?

1. Confirm that you are viewing the correct venue.

2. Check that you are in the correct reporting section.

3. Review the relevant dates.

4. Confirm whether the original report was submitted successfully.

5. Ask your venue manager to verify your permissions.

3. Can I Edit a Previous Report?

Editing may depend on your account permissions and the report's status.

If information needs correcting, notify your venue manager and follow the authorised correction process.

Important: Incident and accident records may contain confidential personal information. Only access or share records when you are authorised to do so.

Need Help?

I cannot access a report.

Ask your venue manager to confirm your permissions.

My submitted report is missing.

Check the reporting section, venue and date before contacting support.

A report contains incorrect information.

Contact the responsible manager to arrange an appropriate correction.

Contact Better Compliance Support

1. Open Help > Open a Support Ticket.

2. Describe the problem.

3. Include your venue name, report type and approximate date.

Avoid including unnecessary confidential incident information.