This guide explains what to do when adding a checklist to the Health & Safety portal or troubleshooting an unsuccessful upload.
Quick-Start Checklist
Open Checklists.
Confirm you have permission to manage checklists.
Prepare the checklist information.
Upload or add the checklist.
Confirm it appears in the system.
1. How Do I Upload a Checklist?
Log in to Better Compliance Health & Safety.
Open Checklists.
Locate the checklist management or upload option available to your account.
Select the checklist you want to upload, or enter the requested checklist information.
Complete any required fields.
Save or upload the checklist.
Confirm that it appears in the relevant checklist list.
2. What If My Checklist Does Not Upload?
Check your internet connection.
Review any displayed file requirements.
Confirm all mandatory fields are completed.
Check whether the upload was already recorded.
Contact support if an error continues.
Need Help?
I cannot see an upload option.
Ask your venue manager to confirm your checklist management permissions.
My uploaded checklist is missing.
Check the selected venue and relevant checklist list.
The system rejects my upload.
Review the error message and any displayed file requirements.
Contact Better Compliance Support
Open Help > Open a Support Ticket.
Explain the upload problem.
Include your venue name and the error message displayed.
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