Health & Safety: Your Step-by-Step Guide

Welcome to Health & Safety!

This guide explains how to get started with Better Compliance Health & Safety, access your account and navigate to your dashboard.

Important: Your venue manager must get you added to the system and assign the appropriate access before you can use Health & Safety.

Quick-Start Checklist

• Receive your welcome email.

• Complete your Single Sign-On (SSO) registration if required.

• Set up Two-Factor Authentication (2FA).

• Log in to My Better Compliance.

• Open the Health & Safety portal.

1. Register Your Account

1. Visit https://my.bettercompliance.co.uk/.

2. Select Register if you have not registered previously.

3. Follow the instructions to complete your account registration.

4. Verify your email address if prompted.

5. Log in using your registered details.

Important: If you already use Better Compliance through another portal and have completed SSO registration, you do not need to register again.

2. Set Up Two-Factor Authentication

When prompted, complete your 2FA setup using an available authentication method:

• SMS: Receive a verification code on your registered mobile number.

• Authenticator App: Use an authenticator app to generate a verification code.

Follow the on-screen instructions to complete the setup.

Coming Soon: WhatsApp Verification

WhatsApp verification will soon be available as another way to receive your login verification code.

Until then, please continue using the existing verification methods.

3. Access Health & Safety

1. Log in to My Better Compliance.

2. Locate Portals on the home page.

3. Select Health & Safety.

4. Your Health & Safety dashboard will open.

Need Help?

I haven't received my welcome email.

Check your spam or junk folder. If the email is missing, ask your venue manager to confirm that your account has been added.

I already have a Better Compliance account.

Use your existing SSO login details. You do not need a separate account for Health & Safety.

I can't access Health & Safety.

Ask your venue manager to confirm that you have been assigned the correct access permissions.

Contact Better Compliance Support

If you still need assistance:

1. Log in to Better Compliance.

2. Open Help > Open a Support Ticket.

3. Describe your issue and include the relevant venue name and screenshots.