This guide explains how to use a generated checklist QR code and troubleshoot scanning problems.
Quick-Start Checklist
Locate the checklist QR code.
Open your phone's camera or QR scanner.
Scan the code.
Follow the displayed instructions.
Complete the checklist if you have the required access.
1. How Do I Scan a Checklist QR Code?
Open your mobile phone's camera or QR scanner.
Point the camera at the QR code.
Select the link displayed.
Log in if prompted.
Open the relevant checklist and complete the required information.
2. How Do I Display a Checklist QR Code at My Venue?
If you are responsible for checklist management:
Locate the QR code generated for the relevant checklist.
Confirm that it opens the intended checklist.
Place it somewhere suitable for authorised staff to scan.
Ensure the code remains clear and accessible.
3. What If the QR Code Does Not Work?
Check your internet connection.
Confirm the QR code is clearly visible.
Try scanning it using another device.
Check whether the linked checklist is still available.
Contact support if the link remains inaccessible.
Need Help?
The QR code opens the wrong checklist.
Notify your venue manager so the correct code can be checked.
I can scan the code but cannot access the checklist.
Confirm your login and checklist permissions.
The code will not scan.
Check its readability or request a replacement from the responsible manager.
Contact Better Compliance Support
Open Help > Open a Support Ticket.
Describe the QR code problem.
Include your venue and checklist name.
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