What Online Training Courses are available through Better Compliance?

Better Compliance’s Training Tracker is a powerful online training platform built specifically for the hospitality industry. It helps your business stay compliant, confident, and in control by streamlining staff training, tracking performance, and keeping all training records in one easy-to-manage place.

We offer a diverse range of online training modules designed to boost staff confidence, improve safety, ensure compliance, and enhance guest satisfaction. Below is a breakdown of our key training categories and course offerings: 

Licensing Training – For Managers

• RASPFLO for Managers
  Duration: 2.5 hours | For: Managers
  Gives supervisors confidence in promoting licensing objectives, handling incidents, report writing, conflict management, and maintaining due diligence.

Licensing Training – For All Frontline Staff (Including Managers & Security)

• Age Awareness & Verification
  Duration: 30 minutes | For: Bar Staff, Hosts, Managers, Security
  Enforces legal compliance with age checks while protecting young people and staff.

• Crime Scene Preservation in Hospitality
  Duration: 1 hour | For: All Staff
  Teaches staff how to protect crime scenes and preserve evidence properly.

• Drink Spiking
  Duration: 1 hour | For: Bar Staff, FOH, Managers, Security
  Empowers staff to identify, prevent, and respond to drink spiking incidents effectively.

• Drug Awareness
  Duration: 45 minutes | For: Bar Staff, Hosts, FOH & Serving Staff, Managers
  Equips staff with the knowledge to recognise and prevent drug use and dealing on licensed premises, helping protect the safety and integrity of your venue.

• RAP – Risk Analysis of People
  Duration: 45 minutes | For: Bar Staff, Hosts, FOH & Serving Staff, Managers
  Introduces a fair, non-discriminatory 3-step process for assessing who should or shouldn’t be allowed on your premises.

• RASPFLO for Staff – Responsible Alcohol Service & Licensing Objectives
  Duration: 1.5 hours | For: All Staff
  Provides staff with the knowledge to act responsibly when serving alcohol, including legal responsibilities, age verification, and crime scene preservation.

• Sexual Assault Within Licensed Premises
  Duration: 35 minutes | For: Bar Staff, Hosts, FOH & Serving Staff, Managers
  Helps staff understand their responsibilities when responding to reports of rape or serious sexual assault on licensed premises.

• WAVE – Welfare and Vulnerability Engagement
  Duration: 50 minutes | For: Bar Staff, Hosts, FOH & Serving Staff, Managers
  Teaches staff how to recognise, support, and engage with vulnerable individuals, including the use of initiatives like Ask for Angela.

Security-Focused Training

• Hospitality Through Security
  Duration: 45 minutes | For: Security Staff, Door Hosts, Managers
  Enhances guest safety and team collaboration while creating a secure and welcoming environment.

Health & Safety Training

• Allergen Awareness & Management
  Duration: 1.5 hours | For: All Staff
  Helps staff handle food allergy risks and apply effective safety measures.

• COSHH (Control of Substances Hazardous to Health)
  Duration: 1 hour | For: All Staff & Managers
  Teaches how to identify, handle, and reduce chemical and hazardous substance risks.

• Fire Warden Training
  Duration: 1.5 hours | For: All Staff
  Equips staff with fire safety, evacuation, and emergency response knowledge.

• Induction (Level 1 Health & Food Safety Equivalent)
  Duration: 50 minutes | For: All Staff
  A foundational course for new staff on maintaining health and safety standards.

• Food Hygiene Training – Level 2 Equivalent
  Duration: 1.5 hours | For: Bar, Kitchen, Serving, Management Staff
  Covers hygiene, food handling, and safety protocols for all food-related roles.

• Manual Handling
  Duration: 1 hour | For: All Staff
  Prevents injuries by teaching best practices in lifting and moving items.

• Protecting Hearing in Noisy Environments
  Duration: 30 minutes | For: Nightclub Staff
  Raises awareness about noise hazards and legal hearing protection standards.

Social Responsibility Training

• Disability Awareness
  Duration: 1 hour | For: All Staff
  Builds awareness of disability inclusion and how to interact respectfully with diverse guests.

• LGBTQ+ Awareness
  Duration: 25 minutes | For: All Staff
  Promotes inclusivity and understanding of LGBTQ+ workplace challenges.

• Non-Discrimination Awareness
  Duration: 45 minutes | For: All Staff
  Provides tools for identifying and preventing discrimination in the workplace.

Hotel-Specific Training

• Child Sexual Exploitation (CSE) Training – Hotel Staff
  Duration: 45 minutes | For: All Hotel Staff
  Supports staff in identifying, reporting, and preventing child exploitation in hospitality settings.

How to Access These Courses

These modules are available through the Training Tracker Portal, accessible via your My Better Compliance homepage. If you’re unsure how to access or your courses, please check our Getting Started guide or speak with your venue manager.

Empowering Your Team, Protecting Your Business